On-site technical support with the hands and eyes service
The hands and eyes services from nexellent ensure fast, professional, on-site technical support in the data centre.
Hands and eyes support is a cost-efficient alternative to third-party technicians, as our employees are always on site and familiar with state-of-the-art technology. It is possible to implement and address requests and orders in a quick and straightforward manner. Agreements can be drafted flexibly to provide you with sufficient ways of designing and using our services entirely in accordance with your individual needs.
Here, you can choose between strictly defined hourly pools or a standby flat rate.
Our customers are benefiting from the economies of scale and associated savings in IT costs because of the data centre solution from nexellent.
Michael Ammann, OBT AG
The collaboration with nexellent impressed us in all respects. We would recommend nexellent as a partner for other SMEs, too.
Antonio Zeloni, Marionnaud
Our cooperation with nexellent allows us to concentrate on our core competencies.
Dino Fiori, Dinotronic
- Device reset/reboot
- Error checking in the event of alarms
- Hardware integration and development
- Hardware and software installation
- Operation and management of diagnostic systems
- Further services following consultation