Handy & Eyes Support

On-site technical support with the hands and eyes service

The hands and eyes services from nexellent ensure fast, professional, on-site technical support in the data centre.

Hands and eyes support is a cost-efficient alternative to third-party technicians, as our employees are always on site and familiar with state-of-the-art technology. It is possible to implement and address requests and orders in a quick and straightforward manner. Agreements can be drafted flexibly to provide you with sufficient ways of designing and using our services entirely in accordance with your individual needs.

Here, you can choose between strictly defined hourly pools or a standby flat rate.

Customer feedback

Our customers are benefiting from the economies of scale and associated savings in IT costs because of the data centre solution from nexellent.

Michael Ammann, OBT AG

The collaboration with nexellent impressed us in all respects. We would recommend nexellent as a partner for other SMEs, too.

Antonio Zeloni, Marionnaud

Our cooperation with nexellent allows us to concentrate on our core competencies.

Dino Fiori, Dinotronic

  • Device reset/reboot
  • Error checking in the event of alarms
  • Hardware integration and development
  • Hardware and software installation
  • Operation and management of diagnostic systems
  • Further services following consultation
Call us +41 44 872 20 00

Secure data centre at Swiss site

Data centre at Swiss site

Switzerland is a neutral country with a high level of legal security and strict data protection laws, making it the perfect location for your services. Our geo-redundant data centre is operated using FINMA- and ISO-compliant processes, ensuring the highest level of availability for your business.

Rack systems of all sizes

Our colocation offers provide the right solution for all requirements, whether you need a single quarter rack with a low power consumption level, several full racks or private cages with greater power requirements and a separate access control system. We provide the right home for your server. 

We are there for you

The Hands & Eyes service from nexellent ensures fast, professional, on-site technical support at the data centre. Our technicians are available on site and have expertise in the relevant modern technologies. We install and remove hardware, restart devices and perform many other Tasks.