Handy & Eyes Support

On-site technical support with the hands and eyes service

The hands and eyes services from nexellent ensure fast, professional, on-site technical support in the data centre.

Hands and eyes support is a cost-efficient alternative to third-party technicians, as our employees are always on site and familiar with state-of-the-art technology. It is possible to implement and address requests and orders in a quick and straightforward manner. Agreements can be drafted flexibly to provide you with sufficient ways of designing and using our services entirely in accordance with your individual needs.

Here, you can choose between strictly defined hourly pools or a standby flat rate.

Customer feedback

Michael-Ammann
Our customers are benefiting from the economies of scale and associated savings in IT costs because of the data centre solution from nexellent.

Michael Ammann, OBT AG

antonio-zeloni
The collaboration with nexellent impressed us in all respects. We would recommend nexellent as a partner for other SMEs, too.

Antonio Zeloni, Marionnaud

Dino-Fiori
Our cooperation with nexellent allows us to concentrate on our core competencies.

Dino Fiori, Dinotronic

Features
  • Device reset/reboot
  • Error checking in the event of alarms
  • Hardware integration and development
  • Hardware and software installation
  • Operation and management of diagnostic systems
  • Further services following consultation
Call us 044 872 20 00

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